Others limit who is eligible to use the software or have a fee. Some of these software licenses enable all faculty, staff, or students to use the software at no cost. Some software at Cornell is acquired through software licenses that are managed by the university. Please see our articles on Licensed Software for Faculty and Staff and Licensed Software for Students for updates on these efforts. We are working with other providers to increase availability. Many of our software contracts already provide Home Use rights see the articles for each software product for more information. After this experience, I'm no longer a customer nor a fan.We are committed to providing the Cornell community with the tools they need to continue working at home. And surely the only one that has been unable/unwilling to find a solution. Mind you, we spend thousands of dollars on software subscriptions every month (everything from AWS to Zapier), and JetBrains is the only vendor who's ever had any issues with our cards. They must have introduced some overaggressive credit card scam (their problem) protection that prevented us from using our cards altogether (making it our problem). And I sure didn't feel like the company valued us. I never learned what the actual problem was. First, they blamed my physical location, then they blamed our US bank for not supporting 3D secure. Even after several months and exchanging about 50 useless emails our cards still don't work.

I contacted customer support, and that's when things started to go downhill. Several months ago, our credit cards started to get rejected by JetBrains for no apparent reason. I'm the founder & CEO at a VC-backed startup and over the past two years, our company was paying WebStorm/P圜harm/all-products pack subscriptions for our development team members. You could label me a JetBrains superfan and evangelist.

Over the years, I've submitted hundreds of issues and suggestions, written some of the most popular code on GitHub, and must've converted dozens if not hundreds of programmers to their IDEs. I've been a user and customer since the first P圜harm betas 12 years ago.

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